Sprint Dashboard
IT Helpdesk — Sprint #12 "March Wave 3" (Mar 17 – Mar 28, 2026)
68%
Sprint Progress
17
Total Tasks
10
Done
4
In Progress
2
Blocked
34
Story Points
Active Sprints
Sprint
Period
Tasks
Points
Progress
Status
Sprint #12
Mar 17 – 28
17
34
68%
On Track
Sprint #11
Mar 3 – 14
15
28
100%
Completed
Sprint #10
Feb 17 – 28
12
22
100%
Completed
Task Pipeline — Sprint #12
New
1
#T-245
Setup monitoring alerts for API
Minh
In Progress
4
#T-238
Email template — cancelled stage
Yến
#T-240
Fix CTA access token redirect
Yến
#T-241
Odoo chatter integration
Hùng
#T-243
User permission matrix
Linh
Review
2
#T-236
Helpdesk ticket auto-assign
Minh
#T-239
Dashboard KPI widgets
Hùng
Done
10
#T-230
Email subject with recipient name
Yến
#T-231
Remove header emoji watermark
Yến
+ 8 more tasks
Velocity Trend
Sprint #8
18 pts
Sprint #9
21 pts
Sprint #10
22 pts
Sprint #11
28 pts
Sprint #12
34 pts
Task Type Distribution
Feature
8
Bug Fix
5
Improvement
3
Chore
1
Risks & Blockers
BLOCKED
#T-242
— Waiting on Odoo API access from admin team (3 days)
AT RISK
#T-243
— Permission matrix scope expanding, may spill to next sprint
DEPENDENCY
#T-245
— Needs monitoring infra provisioned before start
Pending Approvals
Task
Title
Assignee
Waiting Since
#T-236
Helpdesk ticket auto-assign
Minh
Mar 21
#T-239
Dashboard KPI widgets
Hùng
Mar 22